Expedited Shipping
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Free Standard Shipping
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Low-Cost Shipping
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Expedited Shipping to the contiguous USA is optional during checkout.
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Most orders over $49 qualify for Free Shipping to the contiguous USA.
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If your order doesn't qualify for free shipping, you may review alternative shipping options during checkout.
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1-3 Business Days |
1-7 Business Days |
1-14 Business Days |
Orders placed after 12pm Fridays will ship the next business day.
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Orders placed after 12pm Fridays will ship the next business day.
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Orders placed after 12pm Fridays will ship the next business day. |
Why didn't my order qualify for Free Shipping?
Your order may not qualify for the following reasons:
- It's a special order.
- Item is shipped from outside of the united states.
- The item is out of stock or backordered.
- The item's particular qualities like it's size, weight, type of material or other things disqualify it.
United States
We ship nationwide across the contiguous (lower 48) states, as well as Alaska, Hawaii, Puerto Rico and other USA territories.
International
We ship most international packages via UPS or DHL. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes) and destination. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels.
Some items cannot be exported due to manufacturer or government restrictions. You will receive an on-screen notice if you attempt to put an item in your shopping cart or check out an order containing items which we cannot send to you.
We also reserve the right to block certain products from being shipped outside the USA.
Where We Ship
We ship around the globe. Please check below to acquaint yourself with any exceptions and conditions that may apply to your neck of the woods.
We currently do not ship to Iran, Sudan, Cuba, Syria, North Korea and Uganda.
Return Policy & Instructions
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to TESLONG within 30 days of the purchase date, subject to the conditions and exclusions below.
If your original item included free items, you must return all associated items for a full refund; the retail value of any free items you keep will be deducted from your reimbursement total.
You may initiate a return or exchange online, by phone or Live Chat.